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PRIVACY POLICY

The information you share with U.S. Food Trucks allows us to provide the products and services you want and need while giving you the very best customer service experience.

As a former Military Police Officer in the United States Marine Corps, with years of service to the community. My company knows the importance of safety and privacy. We respect the trust you place in us and the privacy of the information you share with us. Part of providing superior service includes making sure that we’re building a relationship of trust with our customers. Our way of doing that is to let you know in a clear, prominent, and easily accessible way just how we collect, use, share, and – above all – protect your personal information.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, and subscribe to newsletters. We may also collect information in connection with other activities, services, features or resources we make available on our site. Users may be asked for their name, email address, mailing address, phone number, or during checkout credit card information. We do not store any credit card information on our servers.

Users may visit our site anonymously.

 

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities, such as checkout or newsletter subscription.

U.S. Food Trucks collects and uses user's personal information for the following purposes:

  • To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.

  • To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.

  • To improve our site: We continually strive to improve our website offerings based on the information and feedback we receive from you.

  • To process transactions: We use the information Users provide about themselves when placing an order to process that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To administer a contest, promotion, survey or other site feature.

  • To send Users information they agreed to receive about topics we think will be of interest to them.

  • To send periodic emails: The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our site.

We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

TERMS & CONDITIONS

The buyer or user, hereafter referred to as you, is responsible for reading and accepting these Terms and Conditions during checkout. You acknowledge and agree that it is your responsibility to review these Terms and Conditions before purchase and to periodically check and be aware of modifications.

ORDERING

You are responsible for obtaining all information necessary to make an educated decision regarding the purchase. You accept responsibility for checking applicable state and local codes and for ensuring items meet those codes before purchasing.

You will not hold U.S. Food Trucks responsible for anything not stated in the listing or included in the picture, including, but not limited to, assumptions made by you or any verbal statements.

PAYMENTS

You are responsible for paying for the item(s), taxes, and fees associated with purchase. All prices on US-FOODTRUCKS.COM are listed in US dollars. All orders are on a prepaid basis and payments will be processed immediately in full.

Payment may be made with American Express, Visa, MasterCard, Discover, or Amazon Checkout. Customers may enter credit card information with confidence via our secure checkout.

Warranties and Condition of Merchandise

We, the seller, and all our suppliers, agree to present all items for sale as accurately as possible based on the information available to us and on our knowledge at time of posting. While we stand behind the accuracy of our listing, there may be some small details that are not included in product descriptions; there is no guarantee regarding accuracy of information.

Merchandise must be assembled, installed, and adjusted by knowledgeable, licensed, authorized and experienced personnel. Improper installations may cause malfunction and may void any warranty.

USED MERCHANDISE CONDITION

All USED merchandise is sold 'AS IS / WHERE IS' and 'WITH ALL FAULTS'. There is no guarantee that equipment sold as used will arrive in clean-as-new condition or in working order. 

Our store offers used equipment for purchase in-store only. Online sales of used restaurant equipment is currently unavailable. For more information contact one of our specialist. 

Special Notes:

  • Regarding Used Refrigeration Equipment: Because the solder holding refrigeration lines together becomes brittle as it ages, vibrations during shipping could cause it to crack and could lead to a refrigerant leak. Occasionally an item we described as cooling may no longer cool after shipping. Your cost to repair and recharge the system should be minimal.

  • Regarding Used Equipment with Lighting Features: We do not certify or test the lighting features of used merchandise. We cannot guarantee the bulbs or wiring will being intact after shipping. For these reasons, we do not consider the functioning status of used equipment lighting to be grounds for return, refusal, or refund.

NEW MERCHANDISE CONDITION

Any concerns about NEW merchandise will be limited to what is covered in the particular manufacturer’s warranty.

Misuse or mishandling of equipment can result in the manufacturer’s warranty being voided. You should be aware that a commercial equipment warranty might be voided if the equipment is placed in a residential setting.

You will hold U.S. Food Trucks harmless for all matters regarding the item, including, but not limited to, any matters regarding the manufacturer’s performance per the warranty.

DELIVERY AND RECEIPT OF ORDER

You are responsible for inspecting the shipment during delivery by the shipping company for damages, both obvious and hidden. You will accept the delivery and note on the delivery receipt any damages or concerns. If the item is damaged beyond the point of being in working or usable condition, please refuse delivery and immediately notify U.S. Food Trucks. We will work with the shipping provider to replace the item for you.

Failure to notate any defects could result in a significant reduction in the carrier’s liability during damage claims. You are responsible for filing any loss or damage claims in the manner and time frame directed by the carrier. You are responsible for any concerns, issues, or charges for the shipments and agree to hold U.S. Food Trucks, its suppliers, and its vendors harmless.

Shipping companies do not allow third parties to file or get involved in a damage claim. U.S. Food Trucks is a third party in the shipment of most of the items it sells. U.S. Food Trucks will willingly assist you with the filing and handling of the claims based on your needs and requests.

Terms & Conditions
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